3rd AfICTA Quarterly Webinar 29 September 2021

 

The 3rd edition of the AfICTA Quarterly webinar was successfully organized on 29 September 2021. The event was hosted by the Southern African Region spearheaded by Ms Ulandi Exner. The session was channelled to company representatives and business owners in attendance and was moderated by Ms Ulandi Exner, Vice-Chairman, Southern Africa, AfICTA; alongside her were panellists: Moira de Roche, Vice-President, IFIP IP3 and Director IITPSA; Dr Ghada Bahig, Engineering Manager, Mentor A Siemens; Sonja Coetzer, Managing Director, SALT Essential IT.

 

The theme of the session was Date is the New Oil: the Good, the Bad & the Ugly.  The webinar aimed to enlighten the attendees on the necessary measures and policies to ensure the security and privacy of our personal data online as well the essential considerations for the public and private sector in the aftermath of the COVID 19 crisis. The expected outcome was to develop recommendations for both the individuals and organizations to ensure digital safety and necessary policy questions to mitigate cyber threats amid the spike in the remote workforce globally due to the COVID-19.

In the opening session, guest speaker Dr. Ghada Bahig commented on the difference between data security and data privacy, she explains that data security restricting unauthorized access by third parties to data stored while data privacy connotes the regulation and mechanism in place to properly handle, collate, process, store and use data that doesn't breach any confidentiality or rights as stipulated.


There are 3 pillars of Information security otherwise referred to as the triad which is Confidentiality, Integrity and Availability. Confidentiality deals with who accesses the data, Integrity deals with the maintenance of consistencey and accuracy of the data over its lifecycle while availability deals with the readiness to which data can be accessed.

According to a Gartner study carried out in 2019, the number one hindrance to industry adoption of AI and industry 4 technologies if the security and privacy concerns hence emphasizing the need for better policies and data security measures implemented in all sectors as we are becoming more digitalized and in conclusion, she stated that "Cybersecurity and data protection is everyone's responsibility and should not be limited to boardrooms"

Moira de Roche, Vice President of IFIP presented on the Data and Trust. The correlation between trust and data privacy can not be overstated as bad actors tirelessly work to obtain and use peoples data for good, bad and ugly. The bedrock of trust when handling people's data is consent and we must begin to implement consent laws that govern when and how people use and collect data.

The duty of care and its responsibilities is not limited to the systems and technologies in our organizations but we are the last line of defence and we must ensure that so long as we use digital products, then we must ensure we are safe with what, whom we give information to.

Trust is a major issue because trust breeds confidence and if confidence in technologies and products is minimal then it hampers economic growth which in many cases is a function of digital growth. Trust is a multi-disciplinary concept that deals with usability, reliability, security, privacy and safety and data security and privacy are 21st-century soft skills that everyone must have. One of the major challenges of trust is that consumers are unable to evaluate the security of service providers but the questions that need to be asked are: is security built-in at every level of manufacturing of the digital devices and technologies being deployed?
In conclusion, she stated that "Trust is a very expensive commodity, it takes years to earn but only seconds to lose it".

Sonja Coetzer spoke about the ISACA publication assessing the state of cybersecurity in 2021 and preparing for 2022, Dustin brewer highlights that cybercriminals are working relentlessly to cause business disruption and outage and the same reports highlight that the top 5 forms of cyber threats in 2021 are social engineering 14%, advance persistent threats 10%, Ransomware 9%, Unpatched systems 8% DOS attacks 8%.

Typically the onus of data protection and security is left to trusted technology advisers, experts, service providers and the belief that ICT infrastructure, security and data belongs to the ITs department is still held in high regard but truth be told, as cash flow is to bank balances, so is data and the related technology turning data into actionable insights, accelerating innovation and creative technologies to the business.

Data security is more crucial now as it is the heart of any business strategy and as most business functions it should be empowered by the budgetary demands that help accelerate and drive business growth. Global trends suggest that as much as 60% should be put towards a planned, designed, refined and secured ICT environment while empowering the employees, partners and other stakeholders in order to attain business goals and objectives.

In conclusion, until the C-Suite fully understand that data is no longer an enabling tool of the business but rather at the heart of the business then they can begin to treat data privacy and security seriously giving more attention and capital investment in raising awareness among employees on the necessity to be very data security conscious.

Consumers of digital services and technologies have a responsibility to ensure that they apply the same rules of security when it comes to physical entities and universal interactions daily to our engagements online. Online Security cannot be achieved by complete detachment from the virtual world but we must ensure we understand and use the same principles of security taught at homes to the virtual world online. Awareness can not be overemphasized when we are dealing with cybersecurity. As stated earlier, social engineering is the most prevalent cyber threat recorded across the globe and in other to ensure that humans beings are less of the weak links as cybersecurity experts conclude, then we must ensure that awareness on safety online has to be taught and re-thaught at all levels of education.

Data privacy and protection has to be elevated on the priority chain in all our organizations and we must also hold forums where all stakeholders are brought together to ensure accountability to regulations on data protection within our countries. Cybersecurity should not be limited to the boardrooms at the organization but we as consumers and users of technologies must ensure we are less susceptible to risks online use to prevent us from being weak links. 

The third edition of the AfICTA Quarterly series was very successful with recommendations for better data privacy and protection regulations accountability when it comes to enforcing the regulations. There is also a need for comprehensive integration of cyber education in the basic education schemes. The next edition of the AfICTA webinar would be in the 4th Quarter (Q4), 2021. The date for the 4th series of the webinar is November 30th 2021. Read More

 

3rd AfICTA Quarterly Webinar (2021)

Join us as we discuss the policies for regulating data from the perspectives of different regions in Africa, the impact COVID-19 has on the protection of personal information and how trust is essential to mitigating the risks posed by malicious and unintentional insider threats on personal data. We would also discuss the prevalent effects that the data privacy decisions of Big Tech companies have on the business model as well as the trickle-down effect it has on user's data protection with Facebook vs Apple as the case study. This amongst others would be fully addressed at the webinar. This amongst others would be fully addressed at the webinar.

Theme: Data is the New Oil: The Good, the Bad and the Ugly.

Date: September 29, 2021

Time: 09:00 am (GMT) i.e 10:00 am Nigeria, 11:00 am Cairo/Namibia/SA, 12:00 pm Tanzania/Kenya/Nairobi/Addis Ababa. Check your local time here


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AfICTA-WAIGF Workshop 2021

AfICTA - West African IGF 2021 Workshop Session
28-30 July 2021
Virtual

Session/Event:

Digital Inclusivity in West African Countries (WACs): Exploring User Connectivity vs. Content

Date:

29 July 2021

Time:

1:00 - 2:00 pm GMT

Moderator:

Mr. Inye Kemabonta / AfICTA- Africa ICT Alliance

Reported By:

Oyeyemi Kayode Isaiah / AfICTA - Africa ICT Alliance

 

Panelists:

Dr. Kossi AMESSINOU (Government)

Mr. Eric Kouam (Private Sector)

Summary of the Presentations:

The session was opened by the Chair of AfICTA, Mr. Thabo Mashegoane, who graciously joined from Johannesburg in South Africa with opening remarks and appreciation to the WAIGF organizing team for giving AfICTA the platform to discuss such a very important topic and without delay, the moderator, Mr. Inye Kemabonta yielded the platform to the panellists for a brief introduction, after which the panellists took turns to address the policy questions.

Policy Question 1

Given the fact that a user-centric policy formulation approach is proven to be more efficient, How do we mobilize policymakers and users to take ownership of policy formulation from the perspective of their own needs?

Eric Kouam:

The session began with Eric Kouam who spoke expressly on the first policy question. He defined a “user-centric policy formulation approach” as one that is intentionally designed and implemented with the end-user group as a co-designer. He defined users as those who; use a product or service, benefit from its usage, or are imparted by the policy behind it.

He categorized the policy formulation process into two stages which include “1. Clear Assessment, and 2. Implementation, The Clear Assessment stage is the stage at which the approach to adopt for policy formulation is defined. He emphasized the need to ensure the approach is clear enough to accommodate the views and metrics of all relevant stakeholders involved. Furthermore, Eric Kouam defined, Implementation stage as the stage where the policy formulated is put into effect.

One of his recommendations was that the Civil Society Organizations should undertake education and enlightenment programs to sensitize stakeholders who are normally impacted by policies, and Governments Agencies involved in policy development (such as NITDA in Nigeria and NITA in Ghana) about the critical importance of inclusiveness to eventual and meaningful policy implementation.

Dr. Kossi Amessinou:

Dr. Kossi Amessinou’s opinion about the above policy question was that “although there may be the need for deeper involvement of individual citizens/users in policy formulation, but users have always been participating in the process. He added that civil society should be specific about the issues they would like to handle or address and not just a “jack of all trades, master of none”. He advised that there may be a need for users to identify with any relevant civil society group to form a stronger voice that enforces their recommendations into consideration.

Other recommendations included:

  1. Associations such as AfICTA, which represent private businesses and stakeholders in general, should engage in strong advocacy programs to encourage Governments to ensure that templates for policy formulation would always be clear for users to identify with and allow inclusiveness, both at the assessment and implementation stages. In that regard, Government should be regularly prompted by such representative bodies to adopt a bottom-up approach to policy development.

  2. Users and stakeholders should be sensitized on the need to identify with relevant civil society or organizations such AfICTA - Africa ICT Alliance, A4AI - Alliance for Affordable Internet and African ICT Foundation through which their voices could be strongly heard.

After a 10 minutes interaction with the participants, the second part of the session started and the speakers addressed the second policy question as found below:

Policy Question 2

What innovative and emerging practices can be implemented to stimulate the demand/consumption of indigenous digital services and solutions?

Dr. Kossi Amessinou expressed how dissatisfying Internet service which is the major driver for digital services and solutions could be and hence recommended that there should be more investment into internet infrastructure and maximum usage of the available submarine cables. He added that the cost of broadband should be relatively low to allow more people to access citizen-facing services online.

Eric Kouam’s opinion was that governments of WACs should digitize their processes and records without any further delays and put citizen-facing services online while also ensuring that digital infrastructure deficits are vigorously addressed.

One of the interactions from among the attendees was that government should create a level playing field and provide some level of support to local content creators to ensure they meet the standards generally acceptable by users at an affordable price.

Key Issues Raised:

  1. “Given the fact that a user-centric policy formulation approach is proven to be more efficient, How do we mobilize policymakers and users to take ownership of policy formulation from the perspective of their own needs?
  2. “What innovative and emerging practices can be implemented to stimulate the demand/consumption of indigenous digital services and solutions?”
     

Actions recommended:

  • Users and stakeholders should be sensitized on the need to identify with relevant civil society or organizations such as AfICTA - Africa ICT Alliance, A4AI - Alliance for Affordable Internet and African ICT Foundation through which their voices could be strongly heard. (It’s an ongoing effort by AfICTA, A4AI…)

  • Associations such as AfICTA, which represent private businesses and stakeholders in general, should engage in strong advocacy programs to encourage Governments to ensure that templates for policy formulation would always be clear for users to identify with and allow inclusiveness, both at the assessment and implementation stages. In that regard, Government should be regularly prompted by such representative bodies to adopt a bottom-up approach to policy development. (It’s an ongoing effort by AfICTAwith aim to intensify before the end of 2021)

  • Civil Society Organizations should undertake education and enlightenment programs to sensitize stakeholders who are normally impacted by policies, and Governments Agencies involved in policy development (such as NITDA) about the critical importance of inclusiveness to eventual and meaningful policy implementation. (Civil Societies)

  • Eric Kouam’s opinion was that governments of WACsshould digitize their processes and records without any more delays and put citizen-facing services online while also ensuring that digital infrastructure deficits are vigorously addressed. (Action by WACs Government and according to the SDGs, sooner than 2030)

  • Among the interactions from the participants includes a recommendation that WACs Government should create a level playing field and provide some level of support to local content creators to ensure they meet the standards generally acceptable by users at an affordable price. (Action by WACs Government)

Other Discussion Points:

  • Demand drivers for digital services and solutions were examined and aside from the need for government to invest heavily into Internet infrastructures, the opinion that WACs government should ensure it digitized the services they offer the general public was also raised and by so doing citizens would be driven to go online. We may be doing well when it comes to the Finance sector, eCommerce, e-Transportation, e-Agriculture but more importantly Health sector, Education Sector etc. should as well be digitized.

 

  • A participant raised the concern on how Government provided services are extremely monopolistic and it becomes so difficult for consumers and users to demand better quality of service when there are no better alternatives to switch to. An example given was that “Government-run web-servers are usually unstable but government-owned websites are not allowed to be hosted on private-owned web servers. Eric Kouam responded that Government has the responsibility to ensure they offer acceptable service to the users but users need to make a demand for such through awareness, advocacy, and constructive engagement.

  • Most of the time our African governments restrict access to the Internet due to security reasons. There are many countries where the Internet was disconnected during election polling. Nigeria recently passed a restriction on access to Twitter. The logic behind promoting internet quality and simultaneously restricting its access is unfathomable.  Kossi Amessinou wants users to continue to create awareness of the impact restricting Internet access has on businesses and their survivability.

The moderator, Mr. Inye Kemabonta ended the session with a summary of all the points made and appreciation to the organizer of the 13th West Africa IGF, the panellist, the participants. 

 

 

 

Download this report in pdf

Attend the 25th Cairo ICT Event

Fast approaching!

The 25th Cairo ICT Event is set to hold at the Egypt International Exhibition Center, New Cairo from Nov 15-18, 2021 with the slogan "The Digital Challenge". Kindly register now​ and mark your calendar for an adequate plan to attend.

What makes Cairo ICT unique is her magical blend of technologies, industries, audience, spearheaded with a far-sighted vision about what is needed in the Middle East & Africa. Cairo ICT is the Tech event that serves national objectives, businesses, development, and human resources.

Please find the attached document for further information.

Barka de Sallah!

At AfICTA-Africa ICT Alliance, when our arms cannot reach people close to our hearts, we always hug them with our prayers. As you celebrate Eid-el-Kabir, may Allah’s peace and blessings be with you & your family. Barka de Sallah!

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